Hi, I’m Rachael, Tim’s office manager and the narrator of the above story. But the story has more to it.
Having 6 fur babies of our own, we know how much love and joy they bring into our lives. Any animal lover would understand that the bond with a pet is unlike anything else, and it brings great turmoil to think of anything bad ever happening to them.
Sadly, Tim had faced this turmoil at the age of 5 when one day, their family dog Coco wasn’t there upon returning home. I also lost my cat Rajah when I was 15 and needless to mention, all our efforts to find the missing pets went in vain.
Shattered by the losses, we gradually moved on in our lives but often wondered what happened to Coco and Rajah.
This was when we made a promise to ourselves that we won’t let any pet owner go through the same pain.
We aim to give pet owners peace of mind, keep pets safe and add enrichment to their lives. While we mainly design enclosures for cats, we do cater to requests for building enclosures for other pets, such as dogs and ferrets.
Tim has dedicated countless hours to researching cat behaviour, sourcing the best materials, and studying business management to ensure that Catworks is providing the best possible service any cat parent could ask for.
Call me biased, but I’ve never met anyone as capable as Tim when it comes to providing quality workmanship. Did I mention he comes in pretty handy around our home too?
His attention to detail, extensive carpentry knowledge and problem-solving skills mean even the most unique yards can have a fully functional pet-safe enclosure that’s worth showing off!
Our enclosures are built to last you a lifetime and meet all trade standards. Nothing that your fur babies throw at them can beat their durability. If you like to spoil your pets, we can also create outdoor cat furniture and accessories to pack your enclosure for hours of fun.
Our team is slowly growing as the pet enclosure industry in Australia is becoming more popular, and we make sure each new technician who joins our team has a trade background and a friendly attitude.
Tim is always there to teach, guide and share his knowledge with his team members, so together we can provide a consistently high-quality service, with each enclosure built to perfection, ensuring maximum safety and environmental enrichment.
We will be there for you every step of the way as your enclosure comes to life.
We are always open to answering your queries, punctual in our appointments with driver tracking, and provide detailed quotes including drawings, communication and reminders for all bookings. We offer flexible payment plan options and a team who loves to help with a smile.